webnuvexa@studio: ~/maintain

➜ ./webnuvexa --maintain

Taking operational ownership▊

Attaching monitoring agents...

✓ Uptime monitors armed (6 regions)

✓ Backups verified hourly

✓ Security patches auto-applied

On call▊

// Maintenance & Managed Support

Shipped is not the finish line.

Managed hosting, monitoring, security updates, verified backups, and SLA-backed support. We keep your systems healthy, patched, and fast — including the ones we did not build.

All Systems Operational v2.4.0

What We Run

Four operational layers covering everything that breaks after launch day.

mod_hosting active

Managed Hosting

Hardened Linux environments, containers or managed cloud, auto-scaling, TLS, and zero-downtime deploys handled for you.

AWSDockerNginx
mod_monitor active

Monitoring & Alerting

Uptime, logs, metrics, and synthetic checks from six regions — with alerts that reach a human, not a dead inbox.

PrometheusGrafanaSentry
mod_security active

Security & Patching

Dependency updates, OS hardening, WAF rules, penetration test remediation, and CVEs closed before they become incidents.

WAFPatch MgmtHardening
mod_backup active

Backup & Recovery

Hourly snapshots, offsite copies, and restore drills every quarter — because untested backups are just hopes.

Point-in-TimeOffsiteDrills

Support Capabilities

Day-to-day operational work, from a one-line hotfix to a quarterly infrastructure review.

[01] support

24/7 Incident Response

On-call rotation with severity-based response targets and a named engineer who already knows your system.

[02] support

SLA-Backed Support

Tiered response and resolution targets in writing, with credits if we miss them. Response times tracked and reportable.

[03] support

Dependency & Security Updates

Weekly dependency review and monthly OS patching, tested in staging before production.

[04] support

Performance Audits

Core Web Vitals, query profiling, cache hit rates, and slow endpoints — with the fixes already merged, not just listed.

[05] support

Backup & Disaster Recovery

Point-in-time recovery, documented RTO and RPO targets, and quarterly restore tests with documented results.

[06] support

Database Maintenance

Index tuning, query plan review, vacuum and stats maintenance, and replication health on live production data.

[07] support

CI/CD Maintenance

Pipeline repairs, flaky test quarantine, build time reduction, and release automation that stays working.

[08] support

Cost Optimization

Quarterly infrastructure spend review with right-sizing recommendations and verified monthly savings.

Support Protocol

How an incident and a routine maintenance cycle are handled, every time.

phase_01

Take Ownership

Access audit, environment documentation, and a full read of the current infrastructure before changes begin.

phase_02

Instrument

Monitoring, alerting, logging, and error tracking installed with on-call routing that actually reaches someone.

phase_03

Harden

Patch current CVEs, rotate exposed secrets, tighten permissions, and close the obvious attack surface.

phase_04

Optimize

Performance audit, query tuning, cache layers, and infrastructure right-sizing with savings documented.

phase_05

Maintain & Report

Monthly review with uptime numbers, incident history, patch status, and the next quarter's plan.

Systems Under Care

Production systems we currently monitor, patch, and keep fast.

heliostat-care/
HE
Sample Project Maintenance & Support

Heliostat Care

Monitoring and alerting for a logistics dashboard, with an on-call rotation, error tracking, and a written escalation path.

AWSGrafanaSentry
ember-backups/
EM
Sample Project Backup & Recovery

Ember Backups

Billing platform moved to point-in-time recovery with quarterly restore drills. RTO down from 6 hours to 22 minutes.

PostgreSQLPITRTerraform
redwood-optimization/
RE
Sample Project Performance Audits

Redwood Optimization

Inherited PHP storefront audited and fixed: query profiling, caching, and asset delivery, then a hosting recommendation with the reasoning shown.

RedisOPcacheCDN
forge-security/
FO
Sample Project Security & Patching

Forge Security

Security operations for a SaaS platform: 38 CVEs closed, WAF deployed, pen test remediation completed.

WAFTrivySOC 2
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