Sample Project
UX Research
Nova Checkout Rebuild
Moderated usability sessions on a six-step checkout, then a reduced flow, prototyped and tested before any code is written.
InterviewsSUS 84A/B
➜ ./webnuvexa --ux
Mounting research workspace▊
Recruiting moderated participants...
✓ Interview recorder armed
✓ Usability session queue online
✓ Journey maps + affinity board ready
Awaiting research brief▊
// UI/UX Design Services
Design backed by evidence.
We interview your users, watch them fail, and rebuild the flow until it holds up. UX research, wireframes, usability testing, and heuristic audits — every screen justified by data, not taste.
Research Ops Online
v2.4.0
// 01_ux_modules
What We Build
Research artifacts and tested flows — the deliverables that de-risk a product before anyone writes code.
mod_discovery
active
UX Research
Moderated interviews, contextual inquiry, and survey instruments that surface the jobs your users are actually hiring you for.
InterviewsSurveysPersonas
mod_flow
active
Wireframing & Flows
Low-fidelity structure, information architecture, and edge-case states mapped before a single pixel gets committed.
User FlowsIALo-Fi
mod_testing
active
Usability Testing
Moderated and unmoderated studies with real participants. Task success, time-on-task, and SUS scores tracked per round.
ModeratedSUSA/B
mod_audit
active
UX Audit
Heuristic review, funnel analytics teardown, and a prioritised defect backlog with effort-vs-impact scoring.
HeuristicsAnalyticsReport
// 02_ux_capabilities
UX Capabilities
From discovery interviews to signed-off interaction specs.
[01]
research
User Interviews
1:1 moderated and unmoderated sessions. Scripted, recorded, transcribed, and tagged against a research plan.
[02]
research
Journey Mapping
End-to-end journey maps that expose drop-off points, emotional peaks, and unmet needs across channels.
[03]
research
Personas & Segments
Evidence-based personas built from real behavioural data, not conference-room assumptions.
[04]
design
Wireframing
Greyscale wireframes for desktop and mobile with annotated states, empty states, and error paths.
[05]
testing
Usability Testing
Task-based studies with think-aloud protocol. Five to eight participants per round is enough to find 85% of issues.
[06]
testing
UX Audit
Heuristic evaluation across 10 usability principles, scored 0–4 per issue with severity ranking.
[07]
strategy
A/B & Experiment Design
Hypothesis framing, variant specification, and sample-size math so tests produce decisions, not opinions.
[08]
strategy
Accessibility Review
WCAG 2.2 AA audit covering focus order, contrast, screen reader labels, and reduced-motion fallbacks.
// 03_ux_protocol
Research Protocol
A five-phase loop that keeps research, design, and validation in the same room.
phase_01
Discover
Stakeholder interviews, product analytics pull, support-ticket mining, and a competitive teardown of the three closest alternatives.
phase_02
Synthesise
Affinity mapping, journey maps, and opportunity trees. Findings reduced to a prioritised problem statement everyone signs off on.
phase_03
Structure
Low-fidelity wireframes, information architecture, and clickable flows covering happy path, empty states, and recovery states.
phase_04
Validate
Moderated usability rounds on a prototype. Task success rates, time-on-task, and error patterns logged against the success criteria.
phase_05
Iterate
Findings folded back into the design. Two to three loops is typical before the flow stops breaking and the UI handoff is signed.
// 04_ux_output
UX Case Output
Research engagements from the lab. Findings, fixes, and the numbers that moved after.
Sample Project
UX Audit
FlowStack Onboarding Audit
Heuristic review plus funnel teardown across activation. 63 issues ranked by impact; time-to-first-value down from 9 days to 2.
HeuristicsFunnelRoadmap
Sample Project
UX Research
Orbit Admin Journey Map
Cross-platform journey mapping for eight customer roles. Exposed a permissions gap that had been silently costing enterprise deals.
Journey MapsPersonasInterviews
Sample Project
Usability Testing
Signal Settings Redesign
Iterative testing rounds on the notification preferences flow, with success criteria agreed before each round starts.
ModeratedTask AnalysisFigma
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